Frequently asked questions

Questions? We’ve got answers.

Everything about getting your household set up on Rootenza — sharing, the calendar, recipes, billing, privacy, and more. Tap any question to see the answer.

Getting started

What is Rootenza?

Rootenza is one shared home for everything your household runs on — the family calendar, meals, the grocery list, your recipes, chores, reminders, and your important contacts. Instead of living in one person's head (or five different apps), it all lives in one place the whole family can see.

Do I need to download an app?

No app store required. Rootenza runs right in your web browser, and you can add it to your phone's home screen in a couple of taps so it opens just like an app — on iPhone or Android.

How do I get started?

Start your two weeks free, add the people in your home, and bring over what you already track — your calendar, a few recipes, your usual grocery staples. Most families are up and running the same afternoon.

Is there really just one plan?

Yes. One plan covers your whole household — every person, every feature. No upgrade tiers, no per-person fees, no add-ons.

What's the difference between the calendar and my to-do list?

Your calendar holds things that happen at a set time — appointments, events, what's for dinner. Your tasks and chores are things that need doing but aren't tied to the clock. The big difference families love: a task you don't finish today doesn't disappear at midnight — it carries forward and waits for you.

Family & sharing

Can I add my partner and kids?

Absolutely — your whole family is included at one price. Each person sees their own tasks and the parts of the calendar you choose to share.

How do I add someone to my household?

From your account, send an invite by email and they'll get a link to join. You can add grown-ups, kids (as a managed profile — no email needed), or a helper like a sitter or housekeeper.

How do I remove someone?

Anytime, from your account settings. Removing someone takes away their access right away, and Rootenza helps you reassign anything that was theirs so nothing falls through the cracks.

Does everyone see everything?

You're in control. Some things are shared with the whole house; some stay private. Kids can have their own chores and lists without seeing the grown-up stuff.

Can I add a sitter, nanny, or housekeeper?

Yes. You can add a helper and share only what they need — this week's schedule, a few tasks — without giving them the run of your whole household.

How is this different from a shared calendar?

A shared calendar only holds appointments. Rootenza ties together the calendar, meals, grocery list, chores, recipes, and contacts so the whole household actually runs from one place — not five.

Calendar & reminders

How does color-coding work?

Everyone in your home gets their own color, so one glance at the calendar tells you whose appointment is whose. You can even choose the color each person shows up as for you.

Can I connect my Google, Apple, or Outlook calendar?

Yes. Connect your Google account and your events show up right alongside the family's in Rootenza. You can also subscribe to your Rootenza calendar from Apple Calendar or Outlook using a private link, so it shows up wherever you already look.

Do I get a daily or weekly summary?

Yes. Rootenza can send a morning rundown of the day ahead, plus a weekly summary email of what got done around the house. You can turn these on or off for each person.

Recipes, meals & lists

Can I bring my recipes in?

Yes — snap a photo of a cookbook page, paste a link from any recipe site, or bring your whole collection over from wherever you keep it now. Rootenza reads it and fills in the ingredients, steps, and photo automatically.

Can I organize my recipes into collections?

Yes — group your recipes into collections like 'Weeknight dinners' or 'Holiday baking,' and filter to them in a tap.

What is Cook Mode?

When you're cooking, the screen stays awake and reads each step aloud — tap or just say the word to move on. Messy hands and all.

Does it build my grocery list for me?

Plan your meals for the week and the ingredients flow straight onto your grocery list. You can also keep staples lists and drop them onto the cart in a tap.

How do I share my shopping list?

Your grocery and staples lists are shared with the whole household automatically — everyone can add to them and check things off in real time. You decide who can view and who can edit.

Can it handle more than one store?

Yes. Set up Costco, the grocery, the hardware store — and Rootenza remembers which store each item belongs to, so you never backtrack.

Chores & voice

How do chores work?

Add one-off tasks or set up recurring chores, assign them to whoever's responsible, and everyone gets gentle reminders. The part other apps miss: a task you don't get to today doesn't vanish — it waits for you.

Can I add things by voice?

Out of milk? Just say it. On iPhone you can add to your lists and tasks hands-free with Siri Shortcuts; on Android there's a shortcut helper.

Billing & free trial

How does the free trial work?

You get two full weeks free to set up your home and try everything. Add your card at signup and the first two weeks are on us — you're only charged if you decide to stay.

How much does Rootenza cost?

One plan for your whole household: $9.99 a month, or $99 a year if you'd rather save. Everyone in your home is included.

Do you offer a yearly plan?

Yes — $99 a year, which works out cheaper than paying monthly. You can switch between monthly and yearly anytime.

How do I cancel?

Right from your own account, in a couple of taps. No emails, no phone calls — ever.

Privacy, devices & your data

How do I reset my password?

Tap 'Forgot password' on the login screen and we'll email you a secure link to set a new one.

Is my data private?

Your home's information is yours. It's never sold, and you can export everything anytime.

What devices does it work on?

iPhone, Android, and any web browser. Add it to your home screen on your phone, and everything stays in sync across every device in the house.

Can I get my data out if I ever leave?

Always. You can export everything you've put in, anytime — it's yours to take with you.

How do I delete my account?

Email support@rootenza.com and we'll permanently delete your household and everything in it. You can export all your data first, anytime, right from your account.

Still have a question?

We’re real people running our own homes on Rootenza. Email support@rootenza.com and we’ll help.

Start your 2 weeks free →